Terms & Conditions
1. Website information
The website presents custom packaging capabilities and examples. Product images, dimensions, materials, colors, minimum quantities, lead times and delivery information are indicative until confirmed in a written quotation or order document.
2. Custom quotations
Quotations are based on the information supplied by the buyer, including dimensions, quantity, material, printing, finish, inserts, destination and delivery requirements. Changes may require a revised price or schedule. Quote validity must be stated on the quotation.
3. Artwork and intellectual property
The buyer is responsible for having the right to use submitted logos, artwork, trademarks and other content. Buyer files are used only for evaluating or producing the requested packaging unless otherwise agreed.
4. Samples and approvals
Production should begin only after the agreed structure, dimensions, materials, artwork and sample or proof have been approved. The final sales contract should define approval procedures and responsibility for buyer-requested changes.
5. Manufacturing tolerances
Custom paper packaging may have reasonable production tolerances in dimensions, paper shade, print color, foil position, hand assembly and quantity. Exact tolerances must be stated in the quotation or specification sheet where material to the project.
6. Production and delivery
Lead times begin after required approvals and payment conditions are satisfied. Shipping estimates may change because of carrier schedules, customs, inspections, weather or events outside reasonable control.
7. Payment, cancellation and claims
Payment terms, cancellation rights, inspection periods, claim procedures and remedies must follow the accepted quotation, proforma invoice or sales contract. This website page does not replace those transaction documents.
8. Third-party services
The website may link to WhatsApp or other third-party services. Their own terms and privacy practices apply when visitors use those services.
9. Liability and governing law
Liability limits, governing law and dispute resolution are defined in the applicable quotation, proforma invoice or sales contract and under applicable law.