Privacy Policy
This policy explains how GZ Woood collects and uses personal information when visitors browse gzwoood.com, submit an inquiry, contact us by email or continue a conversation through WhatsApp.
1. Information we collect
We may collect contact details, company information, product specifications, artwork or files voluntarily supplied with an inquiry, communication records, device and browser information, IP address, approximate location, referring pages and website interaction data.
2. How we use information
We use information to answer inquiries, prepare quotations, evaluate packaging specifications, arrange samples and production, provide delivery support, maintain security, understand website performance and improve our services.
3. Legal bases
Depending on the interaction, processing may be necessary to take steps before entering a contract, perform a contract, comply with legal obligations, pursue legitimate business interests or rely on consent where required.
4. Services and recipients
| Service | Purpose |
|---|---|
| Google Analytics | Website measurement and performance analysis, subject to the applicable consent configuration. |
| Inquiry communication when a visitor chooses to open WhatsApp. | |
| Email provider | Receiving and responding to project inquiries. |
| GitHub Pages / hosting infrastructure | Delivering the public website and related technical logs. |
5. Cookies and analytics
The website may use necessary storage and analytics technologies. Non-essential analytics should only operate in jurisdictions requiring consent after the visitor has made a valid choice.
6. International transfers
Information may be processed in countries outside the visitor’s country. Where required, appropriate transfer safeguards should be used.
7. Retention
Inquiry and transaction records are retained only for as long as reasonably necessary for quotation, production, customer support, legal, accounting and dispute-resolution purposes.
8. Your rights
Depending on applicable law, individuals may request access, correction, deletion, restriction, objection or portability, and may withdraw consent. Requests can be sent to timwu@gzwoood.com.
9. Contact and complaints
Contact Guangzhou Woood Trading Service Co., Ltd. using the privacy email shown above. Individuals may also have the right to complain to their local data protection authority.